Since I set up the Sardinia Holiday Concierge, people keep coming back to me saying "that sounds like an amazing idea... but what exactly is a travel concierge?". For all of you out there who are unfamiliar with the term, I hope you find this helpful...
With package holidays rapidly becoming a dull, uninspiring option for the modern traveller looking for a more personal, tailor-made holiday we have all become very good at researching our chosen destination online, in guide books and through recommendations from friends. Armed with this information collected after hours of reading, surfing and conversations we then go on to select our destination, accommodation, restaurants and activities, but how many times have you found that the hotel with the 5-star rating was shabby and disappointing? How many times has the restaurant with a fantastic write-up failed to deliver? How many times has your day of sight-seeing been a wash-out as the guide book you used to plan it was out of date or out of touch?
A Holiday Concierge will save you many hours of phone calls and emails by taking over making all of your hotel, restaurant and activity bookings for you, so you never again have the frustration of spending a fortune on an international phone call trying to communicate with the owner of a guest house whose English is basic to say the least.
A good Holiday Concierge will live in your selected destination, be impossibly well connected and will have up-to-date information on where’s hot, where’s not and which amenities have opened or closed down since that last edition of your guide book was published. This means that they can make suggestions and dispense advice on all aspects of your holiday, often coming up with ideas off the beaten track, so making your holiday even more special and personal.
What is more, whilst bookings for the best tables in restaurants, requests for fresh orchids in your room or private viewings at art galleries have habitually been seen as holiday demands reserved for diva-esque pop stars, a travel concierge will be able to go that extra mile for you, giving you a VIP tailor-made holiday on an affordable budget. Don’t be afraid to ask if you have any special requirements at all... no matter how silly your request might seem, no task is too big or too small for a good travel concierge.
You could compare a holiday concierge with a personal assistant, on hand (often 24 hours a day) to take care of bookings, arrangements and those priceless extras for you. Leave the mundane and often frustrating task of sourcing suppliers and making plans to them so you can sit back, relax and indulge yourself in simply enjoying the best holiday you have ever experienced
Although a concierge is often seen as an expensive luxury, it is no longer just the rich and famous paying for such services, busy professionals and parents with young families are starting to use them too and prices are often startlingly reasonable.
So, it appears the question is no longer “what can my holiday concierge do for me?” but “what would I do without my holiday concierge”
Wednesday, 7 January 2009
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